Once an order has been placed, we will send an email to confirm your order, name and shipping address. We can not change any information regarding payment but may be able to change the delivery address within 72 hours of purchasing.
For custom orders please email us at email@example.com.
Note that custom orders will have longer lead times. Custom orders require a 50% non-refundable deposit to start production. Products ship when the balannce due is paid in full.
Our lead times vary depending on the product but are generally between 4 - 10 weeks. Please contact us for information specific to your item(s) of interest. Lead times begin with receipt of payment and finalization of order details.
Because of the custom, made-to-order nature of our work, we are not able to accept returns or offer exchanges. Once your order is placed, cancellations will not be permitted. If upon receiving your new item you discover a problem, please contact us immediately and we will work with you to fix the problem.
We ship world-wide and are happy to arrange shipment on your behalf with our preferred carrier. Long distance delivery costs must be determined by quote. All merchandise must be paid in full prior to pick-up or shipment.